Quality Assurance & After-Sales

We have been helping businesses create, innovate, and excel within their industries by manufacturing top-quality electrical wires & cables and providing extensive value-added services. VOCSON brand represents a new chapter in our company’s history as an electrical wire supplier and electrical cables manufacturer.As organizations strive to innovate in an “always-on” and constantly connected world, they need a reliable partner to design, manufacture and deliverworld-class energy solutions.

We offer safe products that are reliable and effective, We aim to provide high-quality products that provide ourcustomers’ value. We are fully committed to quality management during and after your purchase. Furthermore, weensure compliance with all regulatory and statutory requirements for all our products.

VOCSON developed a Ouality Program that ensures continued improvement in all aspects of the operation. We train ouiteam members to identify problems and use quality tools as we believe key factors of quality management are training.teamwork, communication, and customer focus, Our team looks for the problem, identifies improvements, andevaluates effectiveness.
A major part of our quality operation is incorporating statistical measures and monitoring critical assembly points throughout the manufacturing process. Our goal is to provide enhanced quality assurance to increase customer satisfaction.

VOCSON provides reliable and safe products, services, and solutions with Integrated Management Systems based on IS0 9001,UL,RoHS,and CE standards.These include:

1.Continued evaluation and improvement of our Quality Management System;
2.Apply applicable standards and requirements in the future;
3.Enhance customer satisfaction through exceeding customer requirements expectations;
4.Continued improvement of our Integrated Management System;
5.Regularly review quality objectives and ensure they are met;
6.Continue to improve environmental behavior and reduce pollution with efficient waste management;
7.Maintain operational efficiency, effectiveness, and product conformity.

For more than 15+ years, VOCSON’s experienced team of engineers has developed high-quality electronic solutions toserve our customers in a wide range of industries. From initial concept and design all the way through production andend of life, we will work with you every step of the way to ensure your unique needs are met.